[Simnibs-discuss] [UNCLASSIFIED] Unable to install simnibs 4.0

[Aidan.Lewis]

Hi Oula,

Thank you for your response. That’s correct – 3.2 simnibs successfully uninstalled and no files remain on my computer and I used the most recent installer available on the website.

My laptop is a Dell with an Intel® Core i7 v Pro. I am running Windows 10 Enterprise. It is a work laptop that is owned by University of Canberra (but please note I was still able to install 3.2 simnibs on this same laptop).

From: Oula Puonti <oulap at drcmr.dk>
Sent: Thursday, 16 February 2023 3:39 AM
To: Aidan.Lewis <Aidan.Lewis at canberra.edu.au>; discuss at simnibs.org
Subject: Re: [Simnibs-discuss] [UNCLASSIFIED] Unable to install simnibs 4.0

Hi Aidan,

Looks like you might be missing some scipy-specific libraries.

Just to be sure: you don't have any old versions of simnibs lying
around (probably not the case as you said you managed to uninstall),
and you're a clean install of the new version with the installer
downloaded from the website?

Could you also provide us with the details of the computer and
operating system you're trying to install simnibs on? Is it a personal
computer (desktop/laptop) or a server?

Thanks,
Oula


On Wed, 2023-02-15 at 02:10 +0000, Aidan.Lewis wrote:
> Hello,
>
> I have recently tried to upgrade from Simnibs 3.2 to 4. I
> successfully uninstalled 3.2, but an error message pops up in the
> final parts of installation. Please find attached my install log. I
> believe it has something to do with _arpack. Your assistance is
> greatly appreciated.
>
> Kind regards,
> Aidan
>
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