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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Oula,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thank you for your response. That’s correct – 3.2 simnibs successfully uninstalled and no files remain on my computer and I used the most recent installer available on the website.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">My laptop is a Dell with an Intel® Core i7 v Pro. I am running Windows 10 Enterprise. It is a work laptop that is owned by University of Canberra (but please note I was still able to install 3.2
simnibs on this same laptop).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Oula Puonti <oulap@drcmr.dk>
<br>
<b>Sent:</b> Thursday, 16 February 2023 3:39 AM<br>
<b>To:</b> Aidan.Lewis <Aidan.Lewis@canberra.edu.au>; discuss@simnibs.org<br>
<b>Subject:</b> Re: [Simnibs-discuss] [UNCLASSIFIED] Unable to install simnibs 4.0<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Aidan,<br>
<br>
Looks like you might be missing some scipy-specific libraries. <br>
<br>
Just to be sure: you don't have any old versions of simnibs lying<br>
around (probably not the case as you said you managed to uninstall),<br>
and you're a clean install of the new version with the installer<br>
downloaded from the website?<br>
<br>
Could you also provide us with the details of the computer and<br>
operating system you're trying to install simnibs on? Is it a personal<br>
computer (desktop/laptop) or a server?<br>
<br>
Thanks,<br>
Oula<br>
<br>
<br>
On Wed, 2023-02-15 at 02:10 +0000, Aidan.Lewis wrote:<br>
> Hello,<br>
> <br>
> I have recently tried to upgrade from Simnibs 3.2 to 4. I<br>
> successfully uninstalled 3.2, but an error message pops up in the<br>
> final parts of installation. Please find attached my install log. I<br>
> believe it has something to do with _arpack. Your assistance is<br>
> greatly appreciated.<br>
> <br>
> Kind regards,<br>
> Aidan<br>
> <br>
> Discipline of Psychology | School of Health Sciences | University of<br>
> Canberra<br>
> University of Canberra Research Institute for Sport and<br>
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